General terms and conditions

General terms and conditions


1. Area of application

For all orders via our online shop the following terms and conditions apply.

2. Contractual partner, contract conclusion

The selling contract is concluded with PR-Pet B.V..

The presentation of products in the online shop is not a legally binding offer, but an online catalog. You can initially insert our products non-binding in the cart and correct your entries before sending your binding order. During this procedure, you can correct your order at any time by using the purpose of the order procedure laid down and explained proofing tools. By clicking the order button, you place a binding order for the items in the cart. The confirmation of the order takes place together with the acceptance of the order immediately after sending by an automated email. With this e-mail confirmation of the purchase contract has been concluded.

A binding contract may also previously come about as follows:

  • If you choose the payment method PayPal, the contract comes into effect on the date of your credit card payment to PayPal.
  • If you choose the payment method SOFORTBANKING, the contract is concluded at the time of confirmation of payment instruction to the SOFORT GmbH.

The available language for contract conclusion is English.

We save the contract text and send you the order data and our conditions via e-mail. The terms and conditions can be viewed on this page have at any time. Due to security reasons, your previous orders are no longer available via the Internet.

3. Terms of delivery
Additionally to the item price itself, there will be an added freight costs. For details of freight costs, we refer to our offers and to our dispatch conditions. We only provide the transport route. A collection of the goods is not possible We do not deliver to packing stations.

4. Payment
In our shop you have the following payment methods available:

Credit card
Your credit card will be charged after you have received the goods.

Paypal

You pay the invoice amount via the online provider Paypal. You must be registered at Paypal in principle or to register first. Legitimation has to be done with your login data and confirm the payment instruction to us. You’ll get more information during the ordering process.

SOFORT Banking

We also offer Sofort-Banking (immediate transfer). Herewith we receive the transfer credit immediately. This accelerates the entire order process. All you need is the account number, bank code, PIN and TAN. Via the secure payment form of SOFORT-Banking, they provide automatically in real time a transfer in your online bank account. This process is not accessible to vendors. The purchase amount is transferred instantly and directly into the bank account of the merchant. When choosing the payment SOFORT-Banking, a pre-filled form opens at the end of the ordering process. This already contains our bank account. Moreover, the transfer amount and the purpose are displayed in the form already. You need to choose the country where you have your online banking account and enter the bank code. Then enter the same data as when registering for online banking (account number and PIN). Confirm your order by entering the TAN. Right after you receive confirmation of receipt. Basically, every Internet user can take the SOFORT-Banking as a payment method. All you need is an unlocked online banking account with PIN / TAN procedure. Please note that a few banks have SORORT-Banking not available. For more information if your bank supports this service, please visit: httpss://www.klarna.com/sofort/.

5. Reservation of proprietary rights

The goods remain our property until full payment.

6. Damages in transit

If goods are delivered with obvious damages, please claim such errors immediately to the deliverer and contact us immediately by return. The failure of a complaint or contact has no consequences for your legal rights and their enforcement, especially for your warranty rights. But you help us to plead our own claims against the carrier or transport insurance.

7. Guarantee and Warranty

The legal warranty for defects is valid. Information on any applicable additional guarantees and the exact conditions can be found at each product and on specific information pages in the shop.

8. Liability

For claims due to damage caused by us, our legal representatives or agents, we are liable always unlimited

Für Ansprüche aufgrund von Schäden, die durch uns, unsere gesetzlichen Vertreter oder Erfüllungsgehilfen verursacht wurden, haften wir stets unbeschränkt

• violation of life, body or health
• with intentional or grossly negligent breach of duty
• in warranty promise, if agreed
• if the scope of application of the product liability is open.

For breach of contractual obligations by slight negligence by us, our legal representatives or agents whose fulfillment is essential for a proper execution of the contract enable in the first place and on whose observance the contractual partner may regularly trust (cardinal obligations), is the amount of liability limited to the -at conclusion of the contract- predictable damages, which must be expected to incur typically.

Incidentally, claims for damages are excluded.

9. Online Dispute Resolution

Online Dispute Resolution in accordance with Article 14, Section 1 of ODR-VO: The European Commission provides a platform for online dispute resolution (OS) visible at httpss://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage.

 

 

DE LUIE REBEL

Katten slapen gemiddeld 16 uur per dag en doen dat vol overgave: er wordt gerekt, gestrekt en schaamteloos gegaapt. Heerlijk. De Luie Rebel is er wel héél goed in. Die laat rennen en spelen liever aan een ander over en ploft met gemak overal neer voor een overheerlijk dutje. Maar het liefst ligt deze Rebel in een lekker zacht mandje of hangmatje.


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DE KRABBEL REBEL

Katten hebben van nature de behoefte om hun nagels te scherpen. Ze markeren daarmee hun territorium en worden er ontspannen en blij van. De Krabbel Rebel weet van geen ophouden als het om krabbelen gaat. Maak van je huis daarom een feestje voor deze Rebel en zet één (of meer) goede krabpalen neer.


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DE OUTDOOR REBEL

Buitenkatten houden van hun vrijheid en van avontuur. Ze verstoppen zich vaak in struiken en houden de hele buurt in de gaten. Ze kunnen zich uren vermaken met rondvliegende insecten en nemen – als het even meezit – een echte muis voor je mee naar huis. De Outdoor Rebel komt thuis om gezellig met de baasjes te kroelen en rustig te eten. En stelt het op prijs als er een fijn plekje is om uit te rusten voor het volgende avontuur.


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DE INDOOR REBEL

Sommige katten blijven liever binnen. Of het baasje wil dit graag. Indoor Rebels vinden het heerlijk om naar buiten te kijken – naar al het spannends wat zich daar afspeelt. Je maakt deze katten blij door het binnen net zo spannend te maken als buiten. Prikkel hun instincten met speeltjes en krabmeubels waar ze lekker in kunnen klimmen, want dan blijven ze gelukkig en gezond.


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THE LAZY REBEL

Cats sleep up to 16 hours a day with full commitment: lots of stretching and shameless yawning… Mhmm, delicious. The lazy Rebel masters this trait like no other and prefers to leave the running and playing to someone else. This lazy napper is able to lie down anywhere to take a well-deserved rest, but they prefer a nice and soft hammock or basket.


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THE SCRATCHING REBEL

Cats naturally have the need to sharpen their nails. This way they mark their territory. It also makes them relaxed and happy. The scratching Rebel will never stop when it comes to this. Transform your house into a “scratching paradise” for this Rebel and supply it with one or several good cat trees.


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THE OUTDOOR REBEL

Outdoor cats love adventure and freedom. They often hide in bushes to keep an eye on their surroundings. They can entertain themselves for hours with bugs flying around and they might even take home a real mouse for you! The outdoor Rebel will come home to cuddle with its owner and to eat peacefully. This adventurer would appreciate it if there is a nice spot in your house to rest before the next adventure.


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THE INDOOR REBEL

Some cats prefer to stay inside, this can also be a decision made by the owner. Indoor Rebels enjoy watching the outside world – and everything exciting that happens there. You can make these cats happy by making the indoor world just as exciting as the outdoor world. Stimulate their senses with toys and cat furniture in which they can climb. This way they remain healthy and happy.


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DER FAULE REBELL

Katzen schlafen durchschnittlich 16 Stunden pro Tag und tun dies voller Hingabe. Sie strecken sich, dehnen sich und gähnen unverhohlen. Herrlich! Der faule Rebell ist sehr gut darin. Er überlässt das Toben und Spielen am liebsten jemand anderem und macht stattdessen lieber ein kleines Nickerchen. Am liebsten bevorzugt dieser Schläfer ein weiches Sofa oder ein gepolsterte Liegefläche.


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DER KRATZENDE REBELL

Katzen haben von Natur aus das Bedürfnis, ihre Nägel zu schärfen. Damit markieren sie zum einen ihr Territorium und verhindern zum anderen, dass die Nägel zu lang werden und einwachsen. Kratzen, wetzen und schärfen macht sie entspannt und glücklich. Der Kratz-Rebell kennt dann auch kein Halten mehr, wenn es ums Wetzen und Kratzen geht. Mach dein Zuhause also zu einer Partyzone für diesen Rebellen und stelle einen (oder mehrere) gute Kratzbäume mit viel Wetzmöglichkeiten auf.


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DER OUTDOOR-REBELL

Freigängerkatzen lieben die Freiheit und das Abenteuer. Oft verstecken sie sich im Gebüsch und behalten die ganze Nachbarschaft im Auge. Sie können sich stundenlang mit fliegenden Insekten vergnügen, streunen herum und bringen im schlimmsten Fall eine Maus als Geschenk mit nach Hause. Der Outdoor-Rebell kommt nur nach Hause, um mit den Besitzern eventuell zu kuscheln und sich sein Fressen servieren zu lassen. Und er schätzt es über alle Maßen, wenn er einen schönen, gemütlichen Platz am liebsten auf einem Kratzbaum zum Ausruhen für das nächste Abenteuer angeboten bekommt.


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DER INDOOR-REBELL

Einige Katzen sind reine Indoor-Rebellen. Entweder, weil sie es vorziehen in einem warmen und gefahrlosen Zuhause zu leben oder weil der Besitzer dies so möchte. Indoor-Rebellen lieben es nach draußen zu schauen – und das aufregende Leben draußen aus sicherer Entfernung zu beobachten. Diese Katzen sind glücklich, wenn man drinnen die gleichen Abenteuer simuliert, die sie draußen beobachten können. Stimuliere deren Instinkte mit Spielzeug und Kratzmöbeln, in denen sie herumklettern und toben können, damit sie gesund, agil und glücklich bleiben.


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